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Start a live chat session with one of our dedicated live agents.

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HOME My Account Registration

My Account Registration

View your bill and payment history, or check your plan’s features and usage.

Create your profile

Let's get your account setup!

How to choose your email:

  • Enter the email address that you used when you set up your services with Primus Wireless
  • If you forgot that email address, give us the email address you want us to use to receive information related to your service

How to choose your password:

  • Password must be at least 6 characters
  • Password must be less than 40 characters
  • Password cannot be the same as username

Where to find your account number:

  • On your monthly paper bill
  • On your service agreement

Verify & activate

When you verify your My Account registration, you will receive a verification email. Please click on the link provided in the email, to verify and activate your My Account access.

Once activated, you will be redirected to the login page where you can then login and enjoy the benefits of My Account.

Thank you

You have one last step to take before you can login

If you haven't already, please check your email inbox. An activation link has been sent to you. You MUST click on this link to activate access to My Account.

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Contact Us: 1-877-422-7216

Primus Wireless

Box 19372 Metrotown PO
Burnaby, BC V5H 4J8
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