Have questions about your existing account or inquiry about our service?
Our dedicated live agents are ready to assist you!
Hours of operation (EST)
Monday to Friday
8:30 AM - 10:00 PM
10:00 AM - 7:00 PM
Sunday & Holidays
11:00 AM - 7:00 PM
Closed: December 25th & January 1st
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Start a live chat session with one of our dedicated live agents.
Send us an email and we will get back to you promptly.
Box 19372 Metrotown PO
Burnaby, BC V5H 4J8
Please include your full name and/or account number or mobile phone number.
Find specific information about plans, devices, services, and a FAQ on our Help & Support page.Help & Support