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Monday to Friday
8:30 AM - 10:00 PM
Saturday
10:00 AM - 7:00 PM
Sunday & Holidays
11:00 AM - 7:00 PM
Closed: December 25th & January 1st
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For assistance outside North America:
Dial: +1-604-298-5900
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Primus Wireless:
Box 19372 Metrotown PO
Burnaby, BC V5H 4J8
Please include your full name and/or account number or mobile phone number.
Find specific information about plans, devices, services, and a FAQ on our Help & Support page.
Help & Support